Description
The GE Multilin 369-HI-R-M-0-0-0-E is a digital motor protection and management relay designed specifically for three-phase medium-voltage motors. It provides a comprehensive range of protection, monitoring, and control functions to ensure the safe and efficient operation of industrial motor assets.
Product Introduction
The GE 369-HI-R-M-0-0-0-E is a rugged, microprocessor-based device that monitors motor performance through current and voltage inputs. As part of the 369 series, the 369 Motor Relay is engineered to protect motors from damage due to mechanical overloads, electrical faults, and environmental conditions. This specific configuration includes a high-control power supply and advanced RTD monitoring capabilities, making it ideal for critical infrastructure applications.

GE 369-HI-R-M-0-0-0-E
Technical Specifications (Datasheet)
The following parameters define the hardware configuration of the 369-HI-R-M-0-0-0-E:
| Parameter | Specification |
| Model Code Breakdown | HI: 125-250V DC / 110-230V AC Power Supply |
| Option R | RTD Module (12 Inputs: 100 Ohm Platinum, 120 Ohm Nickel, etc.) |
| Option M | Metering (Voltage and Frequency monitoring) |
| Current Inputs | 1A or 5A secondary (Software selectable) |
| Communications | RS485 Modbus RTU / Profibus (Option dependent) |
| Outputs | 4 Programmable Form-C Relays |
| Protection Curves | 15 Standard curves + User-defined FlexCurve™ |
| Data Logging | Event recorder (last 512 events) and Oscillography |
| Country of Origin | Canada |
Product Usage & Installation
- Mounting: The 369 relay is designed for panel mounting. Ensure the cutout follows the standard 1/4 DIN dimensions provided in the manual.
- Wiring: Connect the Phase CTs to the current input terminals. For the “M” (Metering) option, connect the PT (Potential Transformer) inputs to terminals to enable power, frequency, and voltage protection.
- RTD Connection: When utilizing the “R” option, connect motor bearing and stator RTDs using three-wire shielded cables to minimize noise interference.
- Configuration: Use the EnerVista 369 Setup software via the front RS232 port or rear RS485 port to program setpoints, including thermal model constants and overcurrent levels.

GE 369-HI-R-M-0-0-0-E
Key Protection Functions
- Thermal Model: Advanced protection against overload based on real-time current and RTD feedback.
- Mechanical Jam & Stall: Rapid detection of locked rotor or jammed load conditions.
- Ground Fault: Sensitive detection of insulation breakdown to earth.
- Under/Overvoltage: (Option M) Protection against poor power quality that can lead to motor overheating.
Common Questions Q&A
- Q: What does the “HI” in the part number signify?
- A: It refers to the High-voltage control power supply, accepting 125/250 VDC or 110/230 VAC.
- Q: Can I upgrade a standard 369 to include the Metering (M) option?
- A: No, the “M” and “R” options are hardware-specific and must be specified at the time of order.
- Q: Is this relay compatible with variable frequency drives (VFDs)?
- A: Yes, the 369 can be used with VFDs, provided the frequency tracking settings are enabled.
Recommended Similar Models
For different power requirements or communication features within the GE Multilin series, consider these alternatives:
- 369-LO-R-0-0-0-0-0: Low-voltage power supply version (24-48 VDC).
- 369-HI-R-M-P-0-0-E: Includes the Profibus communication option.
- 369-HI-R-M-0-E-0-E: Includes the Fiber Optic Ethernet communication port.
- GE Multilin 469-G5-HI-A20-E: A more advanced G3-coated motor relay for larger, more complex motor protection.
- GE Multilin 869-P5-G5-H-S-H-A-E: The modern successor to the 369 series with enhanced color display and cybersecurity features.

