Description
Product Technical Parameters
| Feature | Specification |
|---|---|
| Brand | Zenitel Stentofon |
| Model | 1009202100 |
| Part Type | AMC-IP AlphaCom Processor Board |
| System Compatibility | AlphaCom XE7, XE20, and XE26 Exchange |
| Processor | High-speed embedded RISC processor |
| Network Interface | 10/100 Mbps Ethernet port (RJ-45) |
| Memory | Flash memory for configuration and event logging |
| Capacity | Supports up to 552 IP stations per exchange |
| Communication | SIP, AlphaCom, and various VoIP protocols |
Product Datasheet

| Attribute | Details |
|---|---|
| Dimensions | 23.3 cm x 16.0 cm x 2.0 cm |
| Weight | 0.48 kg (approx. 1.06 lbs) |
| Country of Origin | Norway |
| Operating Temperature | 0°C to +50°C (32°F to 122°F) |
| Storage Temperature | -20°C to +70°C |
| Humidity | 10% to 90% non-condensing |
| Power Supply | Internal power via AlphaCom backplane |
Application Fields
The 1009202100 is the central processing unit for mission-critical communication systems. Key applications include:
- Maritime and Offshore Intercom Systems
- Prison and Correctional Facility Security Communication
- Industrial Public Address and General Alarm (PAGA)
- Critical Infrastructure and Airport Security
- High-reliability VoIP Networking for Corporate Campuses
Product Instructions
- Installation: Slide the AMC-IP board into the dedicated processor slot of the AlphaCom XE exchange. Ensure the board is fully inserted and the latching mechanism is secured to guarantee contact with the backplane.
- Network Setup: Connect the Ethernet port to your secure LAN. The default IP address can be found in the technical manual; use the AlphaPro software tool to assign a static IP according to your network requirements.
- System Configuration: Use the AlphaPro management suite to define station numbers, feature keys, and group call settings. The configuration is stored on the AMC-IP board’s non-volatile flash memory.
- Redundancy: In high-availability systems, two boards can be installed in a redundant configuration. Ensure the heartbeat link is active so the secondary board can take over immediately in case of primary failure.
Product Q&A
Q: What is the main function of the 1009202100 AMC-IP board? A: It acts as the “brain” of the AlphaCom exchange, controlling all call switching, audio routing, IP communication, and system logic for the entire intercom network.
Q: Can this board integrate with standard SIP devices? A: Yes, the AMC-IP processor supports SIP trunking and SIP station integration, allowing AlphaCom systems to communicate with third-party PBX systems and IP phones.
Q: How do I update the firmware on the AMC-IP board? A: Firmware updates are performed via the web interface of the board or through the AlphaCom software management tools. Always backup your configuration before initiating an update.
Q: What do the LEDs on the front panel indicate? A: The LEDs provide status information on power, processor activity (heartbeat), network link/activity, and system fault alerts. A flashing green “Run” LED typically indicates normal operation.
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